Job Details

Who We Are: Founded in 1989, Automated Media, Inc. (AMI) is an innovative, award-winning information technology firm, based in Michigan and serving customers around the globe. AMI creates ingenious technology solutions, and develops and manages successful systems for Ford, Chrysler, GM, and other customers. These include tire programs, as well as other technology and project management programs, consulting, billing, and systems solutions.

Base Pay Range:
$72,000 - $85,000

The Retail Experience Specialist (RES) will play a pivotal role in enhancing the wheel and accessory sales capabilities of dealerships. The primary focus of this position is to educate, train, and support dealerships in understanding the importance and benefits of selling wheels and accessories, qualifying customers effectively, and delivering an exceptional customer experience. The RES is responsible for specific Metro Market areas, requiring travel within those regions and periodic travel to headquarters for training and planning.

As a Retail Experience Specialist, your essential job functions will include the following:

• Develop and implement effective business strategies for identified Metro Market Dealers to drive wheel and accessory sales and customer satisfaction.
• Establish and maintain growth with identified Metro Market Dealers through ongoing support and engagement.
• Foster and maintain positive relationships with key business partners for the identified Metro Market Dealers, including wheel and accessory suppliers and business centers.
• Provide in-person training and support to identified Metro Market Dealers, with a focus on wheel and accessory sales.
• Dedicate 80% of scheduled time to in-dealership support and training.
• Conduct website tutorials for dealerships.
• Equip dealerships with selling tools based on best practices and current program initiatives.
• Assist dealerships with Point-of-Sale displays to enhance wheel and accessory visibility.
• Provide weekly status updates to Dealer Development Consultants (DDC) Assoc. Director of Field S and Program Management
• Collaborate with dealerships to improve and support Service Drive processes and Best Practices.
• Collaborate with DDC on program promotions and engage dealerships to maximize participation.
• Submit AMI expenses on a weekly basis.
• Document all program interactions and dealer comments for effective tracking and reporting.
• Other Duties as Assigned

Position Requirements

• Bachelor's degree or equivalent work experience
• Minimum 3 years of experience in sales, preferably within the automotive or wheel and accessory industry, or equivalent experience in related environment
• Strong understanding of wheel and accessory products, services, and market trends.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Travel within Metro Market areas and occasionally to headquarters up to 90% travel.
• Proficiency in Microsoft Office Suite and data analysis tools.
• Valid driver's license in good standing and reliable transportation.

Competencies Required

• Critical Thinking

• Customer Focus

• Diagnostic Skills

• Influence

• Industry/Product Knowledge

• Operational Excellence

• Portfolio Management

• Results Orientation

• Trusted Advisor

• Value Selling

Physical Requirements

• Standing for long periods of time

• Extensive driving and traveling to customer accounts (up to 80%)

• Travel by vehicle

Why AMI: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. We offer a competitive salary + bonus, and a comprehensive benefit package including: paid time off, medical, dental, vision, and 401k matching (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Automated Media, Incis an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Automated Media, Inc's Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-###-#### x6550.