Job Details

Overview

Client Data Analyst - Phoenix Area Work From Home. Join to apply for the Client Data Analyst - Phoenix Area Work From Home role at Beyond Feedback.

We bring humanity back to business by partnering with business leaders to provide employee and customer lifecycle feedback programs. The tailor-made feedback programs and actionable insights provided by our team drive increased brand loyalty, customer retention, employee retention, and employee engagement for business clients.

What Youll Do

• Manage sensitive client data with 100% accuracy while establishing and maintaining data structures, integrity protocols, and visualization standards across all assigned projects
• Clean, prepare, import, and export client data using advanced tools like Zoho Analytics or Tableau to create actionable insights for senior executive consumption
• Document all data structures, SQL code, and workspace changes within organized change management protocols to ensure team-wide understanding and consistency
• Establish initial data workspaces, manage systematic conversion of legacy systems, and develop improvements to workspace templates in support of product development
• Create and maintain data integrations between back-end systems while linking and joining data tables to create enhanced insights and powerful data connections
• Analyze raw data to identify patterns, trends, and actionable insights that align with client business objectives and strategic priorities
• Produce comprehensive reports and executive summaries, presenting analytical findings to C-suite leaders via virtual meeting platforms including Zoom, MS Teams, and WebEx
• Collaborate effectively with internal team members in a growing, fast-paced business environment to support project completion and deliverable quality

Qualifications (What You Bring to the Table)

• Education: Bachelors degree in Data Analytics, Computer Science, Business, or related field (Masters preferred)
• At least 5 years of data analytics experience
• Minimum 2 years of experience using data visualization tools
• Strong attention to detail and the ability to manage time effectively
• Ability to establish and maintain effective working relationships
• Ability to work with a high degree of independence and prioritize workflow
• Ability to exercise initiative, judgement, discretion, and decision-making consistent with organizational objectives
• A proactive approach to resolving issues, policy adherence, and driving organization initiatives

Whats In It For You (Compensation & Benefits)

• Starting pay is competitive depending on experience.
• A comprehensive suite of benefits including medical/dental/vision coverage (with fully paid employee medical coverage after 5 years), life insurance, gym reimbursement, tuition reimbursement, maternity/paternity leave, vacation time, and more.
• Generous paid time off with 15.5 paid holidays plus Birthday Friday and 2 Rest & Reprieve days. Plus a $2,000 vacation allowance after 5 years, plus volunteer days.

Work-From-Home Arrangement

You must work from your primary residence located within 35 miles of our office to attend team-building events. A reliable internet connection (minimum 10 Mbps download/5 Mbps upload) and a dedicated distraction-free workspace are required. Beyond Feedback provides all necessary computer equipment. Business hours are 7am-4pm, Monday through Friday.

Diversity & Inclusion

Beyond Feedback is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Background Check & E-Verify

All newly hired employees are subject to background check and E-Verify employment eligibility verification.

Company Description

Beyond Feedback is a national leader in measuring and managing customer loyalty and employee engagement. Our services are used by organizations to gain insight into the perspectives of their customers and employees so they can improve their experience and drive better business results.