Job Details

Duration: 12+ months Contract-to-Hire
Compensation: $65-85/hr (conversion up to $100k/yr Base + Bonus + Stock Options + Benefits)
Location: REMOTE or near ANY of the following locations:

• Nashville. TN
• Cincinnati, OH
• Tampa, FL
• Atlanta, GA
• Austin, TX
• Columbus, OH
• Dallas, TX
• Berwyn, PA

• Must have 5-10 years of OneAutomation Operations/Administrator experience.
• Provide L3 support for OneAutomation Operations and Batch Scheduling.
• Should be able to schedule jobs.
• Define priorities of jobs and dependences of jobs in complex environments.
• Design application via OneAutomation.
• Fix of any job failure, real time batch control.
• Coordinate with application team to fix the batch issues.
• Coordinate with vendor to fix any issues with tool.
• Handle escalations and provide recommendations/updates as needed.
• Well versed with incident lifecycle management.
• Experience to perform people management tasks - track performance and behavior.
• Knowledge on different monitoring tools.
• Service Delivery and Support, Compliance Management, Project Management, Technology Transition, Process Optimization
• Knowledge on Service Management (INC/SR/CHG/PRB).
• Certification (ITIL4, PMP, cloud).

• Define system administration requirements and policies.
• Develop and document in the standards and procedures manual procedures for performing system administration that meet requirements and adhere to defined policies.
• Review and approve systems administration procedures.
• Set up and manage end user and administrative accounts and perform access control to batch environment.
• Perform system or component configuration changes necessary to batch tools in conformance with Change Management requirements.
• Provide agent monitoring and troubleshooting.
• Manage patching and upgrade for agent and server as per the latest release.
• Provide vendor management for batch tool.
• Perform internal and external quarterly audit.
• Participate in Root Cause Analysis RCA.
• Participate in Disaster recovery process.
• Team management and Customer facing.
• Knowledge on ITIL concepts (Incident, problem & change management skills).
• Available for on-call scheduling with some evening and weekend work being required.